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Hello from the Technology Center's Reception Area!

I continued my tour of the Technology Center and this time I was learning more about IT Support, more specifically, Managed IT Services. We all remember the day when you had a computer or network problem and you would call the helpdesk and then wait forever to hear back from them about visiting you to help resolve your issue. Well those days are pretty much over! Today we have something called IT Managed Services, which is the proactive way of providing IT Support. Today, your IT issues can be addressed immediately, and most times without you even knowing you had an issue in the first place! IT Managed Services focuses on providing proactive instead
of reactive IT Support, making sure your network is secure and operational
all the time.
The ability to manage and monitor your entire network infrastructure is a huge benefit for your small business. Not only can your network be managed and monitored remotely, there are other services which can be provided to ensure a better security posture and that to make sure your organization is staying compliant, whether it is for HIPAA, PCI, DSS, or any other regulation or compliance that you must adhere to.

If you ever experienced a bad Monday morning where you come into work and your computers are not working or your network is down, you should definitely move to IT Managed Services. Things like processing payroll, running your daily applications, surfing the internet, submitting healthcare claims, invoicing clients, and paying bills are some of the most critical things that need to be done, but cannot be accomplished if your network is not operational. This creates a major impact to your small business.
We are always looking for ways to share great content with you. Hope this information was valuable! I have included some additional information about how the Balancelogic team can help manage your network and infrastructure. Don't forget to follow me as I explore and visit the rest of Ambassador Island!

Looking for Assurance?

Balancelogic also provides a comprehensive suite of IT Managed Services, or Proactive IT Services, to meet our clients' needs. Want more than just reactive support? We can provide a complete proactive solution and keep a watchful eye on your entire network and let us resolve problems before you even know that you had one. Easy to understand and easy on the budget, introducing our Assurance line of Managed IT Solutions:

Our ITAssurance℠ services are our complete Managed IT solution. Comprehensive, but simple to understand and definitely affordable for any size organization. Looking for a fixed price every month, then this is the service
for you.

Learn More >

Our HITAssurance℠ services are our complete Healthcare IT solution. Proactive healthcare IT support means that we know what your computer and network issues are before you do and can take action immediately so you don't have
to worry about downtime affecting the care of your patients.

Learn More >

Our SecurityAssurance℠ services are our complete Managed Security Solution. If you want peace of mind that your antivirus is up-to-date and working or that your entire network is completely protected from a variety of threats, then this
is the answer you're looking for.

Learn More >

Our DataAssurance℠ services are our complete continuous backup solution. Whether you're looking to backup QuickBooks or your entire file server, we have you covered. This schedule-based solution is configured and then closely monitored to ensure your data is actually being backed up.

Learn More >
What do the Experts Say?

As part of our Balancelogic Insider: the Interview Series, we interviewed Bill Campbell, Balancelogic CEO, to see what his thoughts are on Managed IT Support and how it can provide you more security and improve your network. See what he has to say in the videos below.
Balancelogic Insider: the Interview Series, Video Coming SoonBalancelogic Insider: the Interview Series, Video Coming Soon
We encourage and welcome everyone to comment, leave Logi messages, ask him questions, and be part of this awesome journey!