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IT Support & Services

Balancelogic® Technology Services are based on the understanding of each client's needs. A sound and reliable infrastructure requires focus, expertise and resources. We build long-term relationships with our clients by providing outstanding customer service and attention to detail.

Can you imagine: Your computer network is down?
You lost data?


From Desktops to Datacenters, Balancelogic® Technology Services goes beyond just break/fix solutions. We can help stand-up, maintain, and support your entire network infrastructure. Our support services give you the peace of mind so you can focus on your business and know that we will be there if a problem occurs.

Beacon

IT Project Services
We provide cost effective project based services. Before making a significant technology investment or developing a strategic direction, consider speaking with us. We will provide expert advice and help you avoid common costly mistakes. Whether you need to replace computers, servers, or implement a completely new network infrastructure, Balancelogic can deliver the products and services needed.

  • Computer & Network Upgrades
  • Software Roll-outs
  • Office Relocation & Move Assistance
  • Data Backup and Recovery Services
  • Structured Cabling
  • Asset Management
IT Support Services
We know that your IT systems are critical and the impact of your business when these systems are not working properly. Balancelogic Technology Services can manage, support, and maintain these systems so you don't have to. We provide two options in which we can provide our IT Support Services. In addition to supporting your existing IT infrastructure, we will also help you make the right decisions by providing recommendations on the implementation of new or refurbished equipment in your business.

Time & Materials (T&M)- This option is for clients that require "as needed" services and support or short term projects. These services are billed at a fixed hourly rate.

Support Plans(Best Value- This option is for clients that are looking for ongoing support and want a proactive approach to their technology requirements. Clients can engage our services through one of our monthly support plans which they will prepay for a specific amount of hours each month.

Our monthly support plans give our clients the comfort knowing that their technology needs are being addressed on an ongoing basis and they always have someone to rely on for advice and suggestions. Our monthly support plans can be combined to include support and consulting services. This service is billed according to the specific plan chosen.
  • Desktop & Server Support
  • Help Desk Management
  • LAN/WAN Installation & Support
  • Asset Tracking & Management
  • System Maintenance
  • Technology Reporting & Analysis
  • Policies, Procedures & Processes
  • Software Implementation & Rollouts
  • IT Project Support
  • Onsite & Offsite Support Options
  • Remote Network Monitoring
Technology Consulting Services
Saving money and cutting costs is what every company looks at when planning or reviewing their technology vision. It may be your telecommunication costs, asset purchases, or just how to improve your workflow. Whatever the situation, Balancelogic™ Technology Services can help you make the right decisions.

IT Assessment & Audit Services
Many small businesses can benefit significantly from our IT Assessments & Audit services to improve organization productivity, reduce costs, and get a handle on their technology assets and operations. During our assessment, we will work with you as we go through an extensive checklist to document and assess your technology environment. Once completed, we will make the necessary recommendations for change and improvement. Best of all, if you ask us to assist you with implementing our recommendations, the cost of the assessment will be deducted from the cost of those services.

Data Recovery Services
We provide fast and affordable data recovery services. We can recover data from failed RAID arrays, NAS devices, PC & laptop IDE/SATA hard drives as well as external IDE/SATA hard drives. When your data appears to be lost, inaccessible or deleted, we can recover it for you. Our recovery services include Microsoft Word & Excel files. Emergency services are available. Learn More.

 
 

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